FAQ

FAQ

Q1. Can I have a sample order first?
A: Yes, sample order or mixed samples to quality test are acceptable.

Q2. What about the lead time?
A: Sample needs 2 days, mass production time needs 3-5 working days.

Q3. Do you have any MOQ limit for order?
A: MOQ is 300 pcs, you can mix different products to order.

Q4. How do you ship the goods?
A: By Express such as DHL, UPS, TNT; It takes 5-7 working days or EMS (7-11working days).

Q5.Will you support the OEM & ODM?
A: Yes, of course. Welcome to share the requirements, we are 24hrs online.

Q6: Do you offer a guarantee for the products?
A: Yes, 1-year warranty to the products, not including the man-made.

Q7: How to deal with the faulty?
Before shipping, all products passed strict inspection. Anything need support, please feel free to contact us.

Q8:Which payment way you support?
A: T/T, Paypal, Western Union.

Q9. How about your work time?
A: 24 hours online.